How it works
How it works, end to end.
Simple from the start. Clear all the way through.
Pick a tier
Five price points, from everyday essentials to private-level sourcing. Buy a single box to see what arrives, or subscribe monthly, quarterly or yearly. Prepay a full year of monthly or quarterly deliveries in one charge and save 15%.
Tell us about your game
Four short steps: what you want shopped for and your sizes, what to never send, the brands you love and the ones you don't, plus anything (including photographs) you want to put in front of a curator. Every step is skippable, you can stop and finish later, and it never blocks checkout.
Receive a curated drop
Boxes ship on the 15th of the month. You get an email when yours is on the way, with tracking. Every drop is documented in your account afterwards.
Adjust, skip, pause or cancel
All self-serve, all online, two clicks at most. Changes to a shipment close 6 days before it ships, and your account always shows that deadline.
The details
The parts people ask about.
How personalization works
Your player profile tells us what fits, what you like, what you already have and what you’d rather not see. Curators use it as the rule set for every box: handedness, the categories you asked to skip, and the sizes you gave us.
Your answers give our curators the rules. They make the final call.
When boxes ship
Boxes ship on the 15th of the month. With 6 or more days’ notice your order automatically joins that drop; with less, you can choose to wait for the following month or ask to have your first box included in the upcoming one instead.
If you joined today, your first box would be estimated for November 15, 2026, and you could change or skip it until November 9, 2026.
How annual prepay works
You pay for a year of deliveries in one charge and save 15% on the total: 12 boxes on a monthly cadence, 4 on a quarterly one.
The amount charged today is always shown as the total. We never lead with the smaller per-month equivalent.
Fit-dependent products
Fit-dependent equipment is confirmed with you by our concierge team before it is built or shipped.
Custom or made-to-order pieces can extend the timeline for that box.
How gifts work
Choose a tier and term, write a note, and pick the day the reveal email sends: the recipient hears nothing from us before then.
You choose who sizes it: fill in their sizes yourself, send them the quiz to do it themselves, or skip it and ship on general sizing. Either way, the recipient supplies their own address when they claim it. The gift itself is always prepaid up front. A one-time box never renews; any other term can keep going afterward at the normal monthly price, billed to you, never the recipient, until you cancel.
