Policy
Returns and exchanges
Sizing exchanges, damaged items and refunds.
Sizing exchanges
Apparel and footwear can be exchanged for a different size within 30 days of delivery, provided the item is unworn and in its original packaging. Email support@flexgolf.club with your order reference, the item, and the size you need, and we'll send a prepaid return label.
Damaged or missing items
Email support@flexgolf.club within 14 days of delivery and we will replace the item or credit your account. A photo of the item (and the packaging, for damage) helps us resolve it faster.
Returns
Because boxes are curated individually, we do not accept returns of an entire box for a refund once it has shipped. Custom, personalized and made-to-order items cannot be returned.
If a box has not yet shipped, you can cancel it for a full refund from your account.
Questions about this policy? Email support@flexgolf.club or read the FAQ.
