Membership terms

Your first box, at every tier, is charged immediately at checkout.

Every charge after that is billed 6 days before the box it pays for ships: whether that's a monthly charge, a quarterly one, or a prepaid annual plan's once-a-year renewal.

Prepaid annual plans are charged once for a full year of deliveries, with a 15% discount applied to the total. The amount charged is shown before you pay.

If you check out with fewer than 6 days left before the next scheduled drop, you can choose to wait for the following month's drop, or ask to have your first box included in the upcoming one instead.

Memberships renew automatically until you cancel. Every renewal (including a prepaid annual membership's once-a-year renewal) is charged 6 days before the shipment it covers, not on the date you originally signed up.

Before a prepaid annual membership renews, we email you 30 days ahead of the charge with the exact amount and date, so you have time to cancel first if you want to. Monthly and quarterly renewals are smaller, more frequent charges you can see and cancel from your account at any time, so they don't carry a separate advance notice.

You can skip any single delivery, or pause the whole membership, up to 6 days before the shipment date. Skipped or paused-over deliveries are added to the end of your schedule rather than forfeited, on any billing plan.

Cancel online at any time from your account. Cancellation takes effect at the end of the period you have already paid for, and you keep any deliveries already covered by a prepaid term.

We do not require a phone call, an email, or a reason.